fuuuck the state run online retirement benefit websites I need to help my Mom are down for maintenance because of the PHP2Shell exploits. This makes things difficult because my mother is 2 hours away and unreliably with the phone. I'm going to have to take off of work if they're not back up next week. I have power of attorney but nobody cares unless you file additional paperwork saying the POA is valid. I have had people suggest we go online because nobody knows I'm not her.