@haubles @pixelcats @Mastodon Yeah, to make clear, Hannah has been great at responding to queries and listening patiently to criticism! I think that comes through in this thread for example? And yes it's good to have more than one source of tech support. I encourage people to do their own support sites and/or use my text as a basis if they want to as it's available under CC-By-SA. I don't want to end up as a single point of failure on a site encouraging decentralisation 🙂